Shipping & Returns

Our Shipping Policy

Shipping Hours
Most orders will ship out within 1 business day of ordering. The order will reach the customer within 6 days of ordering. We do not ship on Saturdays, Sundays, or holidays.
Delays Due to Outside Circumstances
While we will do all we can to ensure your order is delivered on time, Fruik cannot be held responsible for conditions beyond our control such as severe weather, customs and border issues (for international shipments), service interruptions, etc.
Customs, Duties Fees and Taxes
Please keep in mind that we do not cover any customs or duties fees and taxes in our shipping fees, as we have no control over them.

Wrong Address

If you notice in your shipping confirmation email that you entered an incorrect shipping address, unfortunately, it's too late for us to make a change. However, if your order is being shipped through DHL you may try a DHL intercept.

We don’t offer a return, unless you received your goods in a damaged or defective condition.

Damaged, Defective or Incorrect Product(s) Policies

Damaged, defective or incorrect product(s) must be reported to us within 30 days of receipt. Please email us at ; include order number, a detailed description of problem and picture of the damaged, defective or incorrect item(s) received. The product will be replaced with an identical product (subject to availability) free of charge or refunded, whichever is preferred.
In case of refund, the refund amount will be credited to the customer's bank account in 5-7 working days).

What if my order is missing something?

If your shipment is missing a product or has not arrived, please email us your order information at and we'll get the issue resolved as quickly as possible.

Shipping Provider Options

Your order will be shipped Standard Service unless you select an alternative.